Daros Systems, Inc (“Daros,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and safeguard information when you use our websites, applications, telephony integrations, and related services (collectively, the “Services”).
By using the Services, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree, do not use the Services.
a. Information You Provide
• Account registration details (name, email, business information, billing details).
• Preferences and settings you configure within the Services.
b. Information from Calls
• Call metadata (time, duration, caller number).
• Call recordings and transcripts (audio captured, AI-generated transcriptions, summaries, and analyses).
• Tasks or notes created from calls.
c. Device & Usage Information
• Log data (IP address, browser type, operating system).
• Telephony and integration activity.
• Cookies and similar tracking technologies.
d. Third-Party Integrations
• Information shared via integrations (e.g., calendars, CRMs, PBX providers).
We use collected information to:
• Provide, operate, and improve the Services.
• Record, transcribe, and analyze calls as directed by you.
• Create and manage tasks, schedules, and follow-ups.
• Personalize and configure your account.
• Process payments and provide billing.
• Ensure security, detect fraud, and enforce compliance.
• Provide customer support and service updates.
• Conduct analytics, product research, and development.
Daros collects and processes information necessary to operate and improve the Services.
We handle all data responsibly, securely, and in accordance with applicable laws, using appropriate technical and organizational safeguards.
By using the Services, you consent to the collection, processing, and storage of information in accordance with these Terms and our Privacy Policy.
The Services record, transcribe, and analyze inbound calls.
You are solely responsible for notifying callers and obtaining all legally required consents.
Daros disclaims liability for any failure to obtain consent or comply with call recording laws.
• You must not submit or store Protected Health Information (PHI) or other regulated data categories (financial account numbers, PCI data, government-classified data).
• Any attempt to use the Services for such data is at your sole risk.
We may share information with:
• Service Providers: Telephony carriers, hosting providers, payment processors, analytics vendors, and other technical or operational partners, etc.
• Third-Party Integrations: When you choose to connect CRMs, calendars, PBX systems, communication platforms, or other linked tools, etc.
• Legal & Compliance: To comply with applicable laws, regulations, subpoenas, or enforce our agreements.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the transaction.
We do not sell personal data.
• Call recordings and transcripts are retained according to your account settings and subscription plan.
• We may retain billing, account, and transactional records as required by law.
• Upon termination, we may delete or anonymize your data, subject to retention obligations.
• Data is encrypted in transit and at rest where applicable.
• Role-based access controls and audit logs protect account activity.
• No system is 100% secure; we disclaim liability for breaches beyond our reasonable control.
We may process data in the United States and other countries.
By using the Services, you consent to the transfer of information outside your country, subject to applicable safeguards.
Depending on your jurisdiction, you may have rights to:
• Access, correct, or delete your information.
• Restrict or object to processing.
• Port data to another service.
• Withdraw consent where applicable.
Requests may be sent to legal@daros.ai. We may verify your identity before processing.
The Services are not directed to individuals under 18.
We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time.
Daros Systems, Inc
Email: legal@daros.ai
Unlock the potential of AI in your business.
Book a Demo
.svg){kind=icon}
